Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our website and services. By using our platform, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

  • Full name

  • Email address

  • Phone number

  • Address (for shipping and billing purposes)

  • Government-issued identification (if required for seller verification)

2.2 Account and Transaction Information

  • Seller and buyer account details

  • Product listings and descriptions

  • Order history, payments, and payouts

2.3 Device and Technical Information

  • IP address

  • Browser type and operating system

  • Device identifiers

  • Access times and pages visited

2.4 Uploaded Content

  • Images of mobile phones

  • Product descriptions and communications

3. How We Use Your Information

We use collected information to:

  • Create and manage user and seller accounts

  • Facilitate buying and selling of mobile phones

  • Process payments and payouts

  • Verify identity and prevent fraud

  • Improve platform performance and user experience

  • Communicate updates, notifications, and support responses

  • Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember user preferences

  • Analyze site traffic and usage

  • Enhance security and prevent fraud

4.1. Google DoubleClick DART Cookie

Google is one of the third-party vendors on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.cellkaro.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL: https://policies.google.com/technologies/ads

4.2. Our Advertising Partners

Some of the advertisers on our site may use cookies and web beacons. Our advertising partners include Google. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies above.

 

You may disable cookies through your browser settings; however, some features may not function properly.

5. Sharing of Information

We do not sell personal data. We may share information with:

  • Payment processors and financial institutions

  • Shipping and logistics partners

  • Identity verification and fraud prevention services

  • Law enforcement or regulatory authorities when required by law

All third parties are required to handle data securely and lawfully.

6. Data Security

We implement reasonable technical and organizational measures to protect your information, including:

  • Secure servers and encrypted connections

  • Restricted access to personal data

  • Regular security reviews

Despite these measures, no system is completely secure, and we cannot guarantee absolute data security.

7. Data Retention

We retain personal information only as long as necessary to:

  • Provide our services

  • Meet legal, accounting, and regulatory requirements

  • Resolve disputes and enforce agreements

When no longer required, data is securely deleted or anonymized.

8. User Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your account and personal data

  • Withdraw consent for certain data processing

Requests can be submitted through our support channels.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Users should review third-party privacy policies independently.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of the platform indicates acceptance of the revised policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through the support options available on the website or email us help@cellkaro.com

13. Consent

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.